Customer Care & Policies

Customer Care

At ANIRT Natural Skincare, every product is handcrafted with care in small batches. We are committed to providing quality skincare products and excellent customer service.

If you have questions about your order or our products, please contact us:

Email: naturalskincare@getanirt.com
Instagram: @getanirtskincare

We strive to respond to all inquiries within 1–2 business days.

Shipping Policy

All ANIRT products are handcrafted in small batches to ensure quality and freshness.

Orders are processed within 5–7 business days.
Orders are shipped Monday through Friday, excluding holidays.
Once your order has shipped, tracking information will be provided via email.
ANIRT Natural Skincare is not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided at checkout.

Return & Refund Policy

Due to the nature of skincare products and for hygiene and safety reasons, all sales are final.

We do not accept returns or exchanges on opened or used products.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at naturalskincare@getanirt.com with your order number and photos of the issue. We will work with you to resolve the problem.

Product Disclaimer

ANIRT Natural Skincare products are intended for cosmetic use only.

Our products are handcrafted using nourishing botanical oils, rich butters, and thoughtfully selected fragrance blends. Individual results may vary.

Please review ingredient lists carefully and perform a patch test before use. Discontinue use if irritation occurs.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Terms & Conditions

By purchasing products from ANIRT Natural Skincare, you agree to the following:

Products are for external use only.
Customers are responsible for reviewing ingredient lists for potential allergies or sensitivities.
Prices and product availability are subject to change without notice.
ANIRT Natural Skincare reserves the right to refuse or cancel orders when necessary.
All website content, logos, product names, photographs, and branding are the property of ANIRT Natural Skincare and may not be copied, reproduced, or used without written permission.

Privacy Policy

ANIRT Natural Skincare respects your privacy.

We collect only the information necessary to process orders and provide customer service.

Information collected may include:

Name
Shipping address
Email address
Payment information (processed securely through third-party payment providers)

ANIRT Natural Skincare does not sell, rent, or share your personal information with third parties for marketing purposes.

By using this website, you consent to this Privacy Policy.

Frequently Asked Questions

Are ANIRT products natural?

ANIRT products are thoughtfully handcrafted with a blend of naturally derived ingredients, including nourishing botanical oils and rich butters, along with carefully selected cosmetic ingredients that support product performance, stability, and the overall experience.

Are ANIRT products suitable for sensitive skin?

Because everyone’s skin is different, we recommend reviewing the ingredient list and performing a patch test before using any new product. If irritation occurs, discontinue use.

Are ANIRT products fragranced?

Yes. Many ANIRT products feature thoughtfully selected fragrance blends designed to complement the experience and identity of each collection. Fragrance ingredients are listed on the product label so you can review them before use.

How should I store my ANIRT products?

Store ANIRT products in a cool, dry place away from direct sunlight, excessive heat, and moisture. Keep containers tightly closed when not in use to help maintain the quality and freshness of your product.

Can I layer ANIRT products?

Yes. ANIRT products can be layered to enhance your skincare routine. For best results, apply Body Oil to slightly damp skin, then follow with Whipped Body Butter to help seal in moisture and leave your skin feeling soft, nourished, and hydrated.

How do I use ANIRT Body Oil, Whipped Body Butter, and Sugar Scrub?

For best results, apply ANIRT Body Oil to slightly damp skin and massage gently until absorbed. Apply Whipped Body Butter as needed, especially to areas that need extra moisture. Use the Sugar Scrub on damp skin, gently massage in circular motions, then rinse thoroughly. Avoid using the scrub on broken or irritated skin.

What is your return/refund policy?

Please review our Return & Refund Policy above for complete details regarding eligibility, damaged or incorrect items, and non-returnable products. If you have questions about your order, contact ANIRT at naturalskincare@getanirt.com

How can I contact ANIRT?

You can contact ANIRT Natural Skincare by email at naturalskincare@getanirt.com. We’re happy to assist with questions about our products, orders, or your ANIRT experience.